db76 Privacy Policy — How We Handle Your Data

Overview

Our Core Privacy Commitments

Last updated: January 2026

This Privacy Policy ("Policy") governs the collection, processing, storage, and use of personal data by db76 ("the Platform") in connection with services provided at db76.pro. By registering an account or using any service on db76.pro, you consent to the data practices described in this Policy. This Policy should be read alongside the db76 Terms & Conditions.

Section 1

Information We Collect

db76 collects personal information from you in the following categories when you register, use the platform, or contact us:

• Identity data: your full name, date of birth, and national ID or passport details when requested for KYC verification.
• Contact data: your Bangladesh mobile number and, if provided, your email address. These are used to verify your identity and to contact you regarding your account.
• Financial data: your bKash, Nagad, Rocket, or Upay mobile wallet number used for deposits and withdrawals. db76 does not store full payment credentials — only the wallet identifiers necessary to process transactions.
• Usage data: records of your gameplay sessions, betting history, login timestamps, device type, operating system, and browser type. This data is collected automatically when you use the platform.
• Communications data: records of your interactions with db76 customer support, including chat logs and support ticket content, retained for quality assurance and dispute resolution purposes.

db76 does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data. We collect only what is operationally necessary to provide our services to you as an adult player in Bangladesh.

Section 2

How We Use Your Information

The personal data collected by db76 is used exclusively for the following purposes:

• Account creation and management: to register your account, verify your identity, maintain your account settings, and process your login sessions securely.
• Transaction processing: to handle deposits from and withdrawals to your registered bKash, Nagad, Rocket, or Upay account, and to maintain accurate financial records for your account.
• Responsible gaming compliance: to monitor account activity, identify patterns consistent with problem gambling, apply deposit limits and self-exclusion requests, and fulfill our duty of care to players.
• Customer support: to respond to your enquiries, resolve account issues, investigate disputes, and improve our support processes based on aggregated interaction data.
• Security and fraud prevention: to detect and prevent fraudulent transactions, identify suspicious account behaviour, and protect the platform and all players from abuse.

db76 does not use your personal data for targeted advertising, profiling for commercial sale, or any purpose beyond those listed above. We do not share individual player data with marketing networks, social media platforms, or data analytics companies for commercial purposes.

Section 3

Payment Data and Mobile Wallet Transactions

When you make a deposit or request a withdrawal on db76, your mobile wallet number (bKash, Nagad, Rocket, or Upay) is transmitted to the relevant payment service provider for the sole purpose of processing your transaction. db76 stores only the wallet identifier (your registered mobile number) and the transaction reference for record-keeping purposes. Full wallet credentials, PINs, and one-time passwords are never transmitted to or stored by db76 under any circumstances.

Transaction records are retained for a minimum period as required by applicable financial record-keeping regulations. After the mandatory retention period has elapsed, transaction records are securely deleted. If you have a question about a specific past transaction, please contact our customer support team at [email protected].

Section 4

Data Sharing and Third Parties

db76 does not sell your personal data. We share data with third parties only in the following limited and necessary circumstances:

• Payment processing partners: your wallet identifier is shared with bKash, Nagad, Rocket, or Upay solely to execute deposit and withdrawal transactions. These partners operate under their own privacy policies and are subject to Bangladesh Bank regulations.
• Legal and regulatory authorities: if required by applicable law, court order, or regulatory directive, db76 may disclose personal data to law enforcement agencies or regulatory bodies in Bangladesh. Such disclosures are made only to the extent strictly required.
• Fraud prevention services: anonymised or pseudonymised account behaviour data may be shared with fraud detection technology providers to identify and prevent platform abuse. No personally identifiable data is shared for this purpose beyond what is strictly necessary.

db76 requires all third-party service providers who receive your data to maintain appropriate technical and organisational security measures and to process your data only in accordance with our instructions and applicable law. We do not permit our data processors to use your personal data for their own commercial purposes.

Section 5

Cookies and Technical Tracking

db76.pro uses cookies and similar local storage technologies to operate the platform. Specifically, we use session cookies to maintain your login state, remember your language preference, and keep your active game session intact when you navigate between pages. These cookies are strictly functional and are not used to track your activity across other websites or to build an advertising profile.

We also collect anonymised technical data including your IP address (truncated for privacy), browser type, device operating system, and session duration. This data is used purely for security monitoring, platform performance optimisation, and fraud detection. It is not linked to your identity unless a security investigation requires it. You may disable non-essential cookies through your browser settings; however, doing so may affect the functionality of certain platform features such as session continuity.

Section 6

Data Retention

db76 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. Account data is retained for the duration of your account's active status and for a period thereafter as required by applicable record-keeping regulations. If you request closure of your account, db76 will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law — for example, financial transaction records required for anti-money-laundering compliance.

Communications sent to customer support are retained for 12 months following the closure of the relevant support ticket. Gameplay and betting history records are retained for the duration required under applicable financial and gaming regulations. These periods may be extended if required to investigate a dispute or comply with a legal hold.

Section 7

Your Privacy Rights

As a registered player on db76, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of all personal data db76 holds about you. Requests are processed within 30 days of receipt. Submit your request to [email protected] with your registered mobile number and account username.
• Right of correction: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile information directly through your account settings, or contact support for corrections that require staff assistance.
• Right of erasure: you may request deletion of your personal data by closing your account. db76 will delete or anonymise your data within a reasonable timeframe following account closure, subject to any mandatory legal retention obligations.
• Right to object: you may object to any processing of your data that you believe is not justified. If you have a concern about how db76 is using your data, please contact [email protected] with a description of your concern and we will investigate and respond promptly.

To exercise any of these rights, contact our customer support team at [email protected]. Please include your registered mobile number and your account username so we can verify your identity before processing your request. We do not charge a fee for handling privacy rights requests.

Section 8

Data Security Measures

db76 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, password hashing using secure one-way algorithms, access controls that limit which staff members can view personal data, regular security reviews of our platform infrastructure, and automatic session expiry after periods of inactivity.

While db76 takes all reasonable steps to safeguard your data, no online platform can guarantee absolute security. You play an important role in protecting your own account by keeping your login credentials private, logging out after each session on shared devices, and notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

Section 9

Updates to This Privacy Policy

db76 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When we make a material change to this Policy, we will notify registered players via the platform or by a message to your registered mobile number. The updated Policy will be published at db76.pro/privacy-policy with a revised effective date. Your continued use of db76 following publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how we handle your personal data.